Delivery and shipping methods
All the items in the shop but go to the website are available in limited numbers: each item on sale is made in only 4 sizes 40 - 42 - 44 - 46. In some cases but it goes reproduces the same model , but with different finishes such as fabric and accessories or create a single garment in a single size chosen at the discretion of ma va '.
As explained above, delivery times vary from product availability: if the chosen product is already produced, then immediately available, but it must be sent the day after receipt of payment; if the product still needs to be made or is under construction, but a maximum time of 20 days is reserved for shipping.
The delivery times of the product depend on the place of delivery. For most national locations, delivery is made approximately in 3/4 working days, except for the islands that delivery times increase by a couple of days. For international locations, delivery takes place from 5/10 days excluding Saturdays and holidays, except for customs formalities.
For each order placed on the site www.mavacollection.com, but an invoice must be issued for the goods shipped. The invoice will be sent by e-mail, after the order has been processed, and a paper copy will be inserted inside the package. The invoice will contain the information provided by the CUSTOMER during the purchase procedure. After the issuance of the invoice, it will not be possible to make any changes to the data indicated in it. Upon delivery of the products to the CUSTOMER by the courier in charge of their transport, the CUSTOMER must check: a) that the quantity and type of products ordered correspond to what is indicated in the transport document; b) that the packaging used for transport is intact, not damaged, wet or in any way altered, even only in the sealing materials. Any anomalies must be immediately reported to the courier upon receipt of the products, by indicating them on the delivery note. The CUSTOMER in order to facilitate and speed up the procedure for checking any anomalies by ma va ', can write an e-mail to email@example.com. National and international shipping services are differentiated by weight and size. but va 'uses mostly SDA PosteItaliane for all shipments to ensure greater safety and speed. You will receive a transport number with the order confirmation by email. You can check the current delivery status by entering the Track Number on the PosteItaliane website www.sda.it. Deliveries are made to your address on weekdays during business hours.
SHIPPING COSTS IN ITALY 7.00 €
SHIPPING COSTS IN EUROPE € 18.00
SHIPPING COSTS in the UK 20.00 €
EXTRA EU SHIPPING EXPENSES - INTERCONTINENTAL
contact the assistance office at the e-mail address for an exact quotation of the shipping costs by providing the delivery address of the package.
Please note that additional taxes, such as customs duties, may be required outside the European Union.
In accordance with the legal provisions in force, the CUSTOMER has the right to withdraw from the purchase without any penalty and without specifying the reason, within 8 days from the date of receipt of the products. The CUSTOMER who intends to exercise the right of withdrawal must communicate it to ma va by means of an explicit declaration, which can be sent by e-mail to or by registered letter with return receipt, containing the decision to withdraw from the contract whose text is shown below: * Standard return form (write the following form only if you wish to withdraw from the contract) - Recipient "ma va 'di Cerami Valentina", Via Pontevigodarzere, 58 - 35133 - Padova (PD) ITALY e-mail: - Hereby I / we (§) notify / notify (§) the withdrawal from my / our (§) contract of sale of the following goods / services (§) - Ordered on (§) / received on (§) - Name of the consumer (§) - Address of the consumer (§) - Signature of the consumer (§) (only if this form is sent in paper version) - Date (§) - Specify the unused wording *. In case of exercise of the right of withdrawal, the CUSTOMER is required to return the goods within 8 days from the day on which he communicated to but his willingness to withdraw from the contract goes. The goods must be sent back to:
ma va' di Cerami Valentina
via Pontevigodarzere 58
- 35133 - Padua (PD) ITALY.
The direct costs of shipping for the return of the products are borne by the CUSTOMER.
The goods must be returned intact, in the original packaging, complete in all its parts: packaging and any documentation and accessory equipment, original labels still affixed to the garment. The CUSTOMER must also return the original invoice or accompanying receipt delivered with the shipment. All products come with an identification tag, internal labels and their own packaging. but go, in case of exercise of the CUSTOMER's right of withdrawal, you have the right not to accept the return of the returned products that have been used, worn, washed, damaged or altered in their essential and qualitative characteristics and / or that do not have the related tag, internal labels, any other material that is part of the original packaging. In case of return of spoiled products but go 'will not consider defective products damaged due to wear and tear. Without prejudice to the right to verify compliance with the above, but va will refund the amount of the products subject to withdrawal within a maximum period of 14 days, including any shipping costs.